1. Right of Withdrawal (EU Consumers)

In accordance with EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order without giving a reason, provided conditions below are met.

2. Eligibility for Returns

Due to the nature of food supplements, we can only accept returns if:

• The powder bag is unopened, intact, and sealed
• For first subscription orders (Welcome Kit): the shaker, metallic scoop, and storage container are all present in their original, intact condition
• All packaging and seals are intact and unbroken

Opened or used products cannot be returned for health and safety reasons.

3. How to Request a Refund

To initiate a return:

• Email us at hello@revitacharge.com
• Include your order number and reason
• We will provide return instructions if eligible

4. Refund Processing

• Refunds are issued within 14 days after receiving and inspecting the returned product
• Refunds are processed using the original payment method
• Shipping costs are non-refundable unless the product is defective or incorrect

5. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.

6. Non-Returnable Items

• Opened supplements
• Promotional items
• Digital products (if applicable)

7. Contact

hello@revitacharge.com